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Our Services are designed to cover
you from Server to End User
Our Business Services
plan is designed for you if you are a small to midsize business you
are growing or want to grow and need a technology partner who can
We cover all you repairs; hardware,
network + software troubleshooting dealing with vendors and
manufacturers. We deal with all the background stuff you
either don't want to deal with or don't have the time for.
Call us today let us help your business grow.
Addition, removal, and modification as needed of:
Printers (no hardware support on plan)
Document file shares
Intranet websites and permissions
Clearing of locked out user accounts and general password
Updates to the configuration and system architecture
documentation as required
Annual servicing of major software version upgrades, if
desired, for covered software
Data backup and disaster recovery management
Daily antivirus updates
Prompt installation of security patches as they become
Installation of software patches and bug fixes as needed
Monthly, scheduled onsite hardware cleaning and inspection
announces our new proactive service offering - Managed
Support Services – that keeps your business-critical
technology running at peak performance and reduces your
a strong emphasis on customer service, Managed Support
Services from Gen X combines—in a single, low-cost
offering—the technological benefit of remote network
monitoring with the practical advantage of local,
on-the-ground, professional IT expertise.
alternative to the conventional time-consuming and expensive
break/fix approach to IT support, Managed Support Services
actively prevents technical problems and network downtime
from occurring in the first place. Managed Support Services
helps you achieve strong returns on your investments in
technology, and avoids the business costs that arise when
systems or devices fail.
monitoring gives Gen X a round-the-clock real-time view of
client networks and IT assets, so that early symptoms of
trouble can be identified and remedial steps can be taken
before problems become severe.
Support Services makes world-class, proactive support
affordable and accessible to smaller companies. Because it’s
delivered by your known, trusted and locally-based IT
service organization, it provides you with access to
professional custom technology help when you need it.
Professional, proactive computer care – reassuring you that
your network is up and running at peak performance.
you want to build a new network or upgrade the one you
already have, Gen X can help you build your business on a
foundation that supports success.
Network Checkup is the essential first step towards
improving your company's technological productivity and
avoiding costly downtime. Our team first examines the
technology you already have, and then we recommend the
appropriate solution for your company’s needs.
Technology Management has helped a wide variety of clients
by serving as their high-level technology advisor.
role, we provide advice on the selection of the appropriate
hardware, software and Web-based technology to fit the
competitive needs of your business within your given budget.
as your virtual Chief Information Officer, taking
responsibility to make sure you get the best return possible
from your technology investment.
system & network analysis
Design & installation
Network and data security
backup and storage solutions
design & development
Area Network (WAN) solutions
Cabling & wiring solutions